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Jeevan Pramaan (Digital Life Certificate)- Android

Complete Step-by-Step Guide Using Android Mobile (Face)

This guide explains how pensioners can generate their Digital Life Certificate (DLC) using the Jeevan Pramaan App on an Android smartphone.

No need to visit the bank physically. Everything can be done from home.

✅ What You Need Before Starting

📌 Mobile Requirements

  • Android phone (Version 9.0 or above)

  • Minimum 4 GB RAM

  • At least 500 MB free storage

  • Internet connection (Wi-Fi or Mobile Data)

  • Camera 5 MP or above (for Face Authentication)

📌 Authentication Options

You can choose any one method:

  1. Face Authentication (No biometric device needed)

    • Install AadhaarFaceRD App

  2. Fingerprint / Iris Authentication

    • Install RD Service App of your biometric device

    • Biometric device must be connected

🔹 STEP 1: Install Required Apps

1️⃣ Install AadhaarFaceRD (For Face Authentication)

  1. Open Google Play Store

  2. Search: AadhaarFaceRD

  3. Install the app

⚠ Important:

  • This app does NOT show any icon

  • You can see it in:

    Settings → Apps → AadhaarFaceRD

2️⃣ Install RD Service (Only if using Finger/Iris Device)

  1. Open Play Store

  2. Search for your biometric device RD Service

  3. Install it

3️⃣ Install Jeevan Pramaan App

  1. Open Play Store

  2. Search: Jeevan Pramaan

  3. Install the official app

  4. Open the app

🔹 STEP 2: Allow Permissions

When you open the app:

  • Click Allow for Camera

  • Click Allow for Storage

  • Click Allow for other requested permissions

Without permissions, the app will not work.

🔹 STEP 3: Device Registration & Operator Authentication

(One Time Only)

This is required only the first time.

👉 The pensioner himself/herself can act as the Operator.

1️⃣ Enter Operator Details

You will see Device Registration & Operator Identification

Enter:

  • Aadhaar Number

  • Mobile Number

  • Email ID

👉 Mobile number need not be linked with Aadhaar
👉 But OTP will come on the entered mobile/email

Click Submit

2️⃣ Enter OTP

  • You will receive OTP on mobile/email

  • Enter OTP

  • Click Submit

If not received → Click Resend OTP

3️⃣ Authentication of Operator

After OTP verification:

  • Enter Operator Name

  • Tick consent checkbox

Now choose authentication method:

If both installed:

  • Face RD

  • Finger/Iris

Click Scan

📷 If Using Face Authentication

  • Read instructions carefully

  • Tick checkbox

  • Click Proceed

  • Keep face inside circle

  • Blink eyes when asked

  • Follow on-screen instructions

👆 If Using Fingerprint/Iris

  • Place finger properly on device

  • Or look into iris scanner

✅ After Successful Authentication

App restarts and shows:

“Operator Authentication Successful”

Now operator registration is complete.

🔹 STEP 4: Pensioner Identification

From now on, when app opens, it will directly show Pensioner Identification Screen.

1️⃣ Enter Pensioner Details

Fill:

  • Aadhaar Number

  • Mobile Number

  • Email (optional)

Click Submit

2️⃣ Enter OTP

  • OTP will come on mobile

  • Enter OTP

  • Click Submit

3️⃣ Fill Pension Details Carefully

You may see:

  • Blank form
    OR

  • Pre-filled PPO details

If PPO is already shown:

  • Select correct PPO from dropdown

  • You can edit details except PPO number

If PPO not shown:

Select:

“Add new pension PPO not in list”

Then fill all details manually.

📌 Enter Correct Details:

  • Name

  • Type of Pension

  • Organization

  • Sanctioning Authority

  • Disbursing Agency (Bank)

  • PPO Number

  • Pension Account Number

⚠ Incorrect details may cause rejection by bank.

Click Next

4️⃣ Preview Screen

  • Check all details carefully

  • If wrong → Click Back and edit

  • If correct → Tick both checkboxes

  • Click Submit

5️⃣ Generate DLC for Multiple PPO?

If you have more PPO numbers:

Click Yes and repeat process.

Otherwise click No

🔹 STEP 5: Final Authentication for DLC

Now choose authentication method:

  • Face RD

  • Finger/Iris

Tick consent checkbox
Click Scan

📷 Face Scan Tips

  • Sit straight

  • Keep face inside circle

  • Blink eyes

  • Good lighting

  • Remove dark glasses

  • Keep neutral expression (no smile)

👆 Finger/Iris Scan

  • Place finger properly

  • Keep steady until success message

🎉 After Successful Authentication

You will see:

  • DLC generated

  • Pramaan ID displayed

  • SMS received with Pramaan ID

  • Download link sent

👉 No need to visit bank
👉 DLC is automatically sent to Pension Disbursing Agency

📌 If Asked to Generate for Another PPO

Click:

  • YES → Repeat process

  • NO → App closes

⭐ Best Practices for Face Authentication

To avoid errors like:

  • No face found

  • Insufficient lighting

  • Look straight

  • Enrollee too far

  • Very low face confidence

Follow these rules:

✔ Sit upright

✔ Face camera directly

✔ Keep eyes open

✔ Do not tilt head

✔ Use proper lighting

✔ Avoid shadows on face

✔ Remove tinted glasses

✔ Keep neutral expression

🔐 Important Notes

  • Internet must be active

  • Do not share OTP with anyone

  • Ensure correct PPO details

  • Mobile battery should be above 20%

  • Use official apps only

📞 If Facing Problems

  • Restart phone

  • Check internet

  • Reinstall apps

  • Ensure AadhaarFaceRD installed

  • Ensure biometric device properly connected

🏁 Conclusion

Using the Jeevan Pramaan app:

✅ You can generate Digital Life Certificate from home
✅ No need to visit bank
✅ Face authentication works without biometric device
✅ Process takes 10–15 minutes

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